Get your tax refund!

Worry Less - Live More


No Upfront Fee

No tax refund then our service is FREE
RISK FREE opportunity for you to recover your overpaid taxes
Fees are deducted from your tax refund and 100% tax deductible

Who are we?

Established 2008
Registered tax agent with Inland Revenue
First tax agent in NZ malls reuniting clients with their refunds

Done fast. Done Right!

We assess your tax refund entitlement for past 5 tax years
Experienced staff interact with Inland Revenue for you
Experts at maximizing your tax refund!

What you need?

Your Inland Revenue Number
NZ Drivers Licence or alternative Photo ID
NZ Bank Account Number

3 Easy Steps

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    Get Started

    Complete your Online Application Now

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    My Refund will process your application & submit your returns

  • Winking pig Winking pig Winking pig


    Receive your Refund into your Bank Account less our fee


When can I apply for my 2018 tax refund?

You can apply now for your 2017 tax refund.

2018 tax year: 1st April 2017 to 31st March 2018.

Employers have a period to submit their employees tax details to Inland Revenue for the previous tax year before we can assess your tax refund entitlements.

Updates on your 2018 applications are usually sent in late May. Payments of 2018 tax refunds starts around Mid-June once IRD releases the 2018 tax year.

While you wait for your 2018 tax refund, we can reassess your 2014 – 2017 tax refund entitlements to ensure you have received your maximum tax refunds.

What is Acceptable Photo ID?

You can enter your licence details on your application and we will verify this information electronically through a third party authentication service (Veda NZ). This is the quickest form of ID to use to keep your application moving for your tax refund.

Drivers Licence details required:

  • Licence Number (5a)
  • Licence Version (5b)
  • Exact names as they appear on your licence

Photo identification other than a NZ drivers licence requires you to send in a clear colour copy and a signed Identification Verification Form

  • NZ Passport
  • NZ 18+ Card
  • Overseas Passport & Visa
  • Firearms/Dealers Licence
  • International Drivers Permit
Why did my friend get a refund and I didn't?

Every individual has an unique tax situation. Working 1 extra hour in a week, an unpaid day off or changing jobs can change your tax situation.

Answering the questions about your income for the past 5 years in your application assists in the determination of your current tax situation.

Various factors that can affect an individuals tax situation are:

  • Worked part of the year
  • Received a lump sum payment (such as a bonus)
  • Has more than one employer
  • Have expenses to claim
  • Tax credit entitlements
  • Working for Families entitlement
  • Using the incorrect tax code
  • Self-employed, rental or untaxed income
  • Low prescribed investor rate
Our family receives Working For Families payments. Can I get a tax refund?

Yes you can apply for a tax refund.

Working for Families is delivered by Work and Income or Inland Revenue. A tax credit paid to many thousands of New Zealand families to makes it easier to work and raise a family.

While Working for Families is separate to your taxable income, the payments you receive throughout the tax year is based on an estimated total family income you have provided to either Work and Income or Inland Revenue. If your family or income situation changes during the tax year, inform your working for families provider immediately.

At the end of the tax year...

To process your income tax refund, a 'square up' calculation with your actual total family income is required to be completed on your working for families payments to determine if you have been overpaid or underpaid your working for families entitlement.

You may be requested to provide your working for families details for My Refund to be able to continue processing your application. Ready to supply them now? complete this form and send to My Refund

Can I claim on my donations?

YES! Donation must have been made in the last 4 years.

A donations return is a separate return from your income tax refund.

Donation tax credit criteria:

  • Greater than $5
  • Donation made to:
    • Approved donee organisation
    • School donations
    • Kindergarten donations
    • Approved NZ religious organisation
  • Valid receipt
    • Your name
    • Amount and date
    • Statement that it is a donation
    • Signature of authorised person
    • Name of donee organisation/school

Meet the criteria? Send your proof in now.

Get help in obtaining your donation receipts.

I haven't worked a full tax year, will I get a refund?

Yes, we can still file any available tax refunds for you even if you haven’t worked for the full tax year.

In fact, working part of the year can mean that you are more likely to have overpaid your tax and therefore have a refund. Apply here to find out.

My Refund will contact you if there is a period of missing income that will delay the process of your refund.

View all FAQs


My Refund often runs promotions for new and existing clients. Keep an eye out below for our current promotions.

Additional T&C's apply

Refer a Friend Promotion

Don’t forget to refer your friends!! You can receive a extra $10 refund per friend you refer!!

Simply have your friend Apply Now for their 2017 tax refund and have them enter your IRD number in the promotion code.

Terms and Conditions:
  • Ensure your friend enters Your IRD Number in the promotion code on their online application.
  • Your friend must have a valid application. This includes:
  • Your friend must not be a previous client of My Refund Limited

If you have any further question please contact us.

Contact Us

Send a message


0800 808 989
03 348 1661



028 2552 0647

Postal Address

PO Box 6490
Christchurch 8442

Physical Address

62 Orbell Street
Christchurch 8023

Office Hours

Monday - Thursday
8.30am - 5.00pm
8.30am - 2.00pm